What should I do if my deposit method does not support refunds or withdrawals?
How do I deposit funds?
Is there a minimum deposit?
What payment methods are accepted?
I’ve made a wire transfer deposit. What should I do next?
I’ve made a deposit by credit or debit card. What should I do next?
Why is my deposit pending?
How do I withdraw funds within the app?
How long do withdrawals take?
Why can’t I withdraw more than I deposited by card?
How can I withdraw additional funds using an alternative method?
What is Free Margin and how does it affect the amount I can withdraw?
In this case, Fortrade has a strict policy that funds can only be returned to a bank account in your name. To enable us to make such a payment, we need a bank statement from your account dated in the past three months. This statement must clearly show:
Your Full Name
Your Full Address
Your Full Bank details (Bank/Sort code and Account Number)
For further assistance and information regarding any of our deposit and withdrawal methods, please contact us.