Most frequently asked questions
To kick-start your online forex and CFD trading simply follow these easy steps:
There is no time limit to your practice account. An initial notional sum of €10,000 of practice money is automatically deposited into your trading account, enabling you to learn and practice online trading in a real trading environment but without the risk!
1. To switch from Practice trading mode to Real trading mode, simply click on the “Switch to Real” button located both in the top right corner of your screen and inside your account drop-down menu.
2. If you have not yet fully registered your account, you will then be prompted to do so in order to start trading with real money.
1. To switch from Real trading to Practice mode, simply click on the “Switch to Practice” button located both in the top right corner of your screen and within your account drop-down menu.
2. After finishing your practice session, you can easily return to Real mode by simply clicking the “Switch to real” button located in the same place as the “Switch to Practice” button.
Firstly, attempt to log in to the platform using a different web browser (e.g., try Firefox if you were using Internet Explorer). If that doesn’t work, check the security settings in your web browser to make sure they’re set to medium or low. If you’re still not able to log in, restart your internet connection in order to ensure that your connection to the internet is available. If the problem remains please contact us.