Most frequently asked questions
Want to begin trading but don’t know where to start? The first thing you need to do is download Fortrader on your PC/Mac, iPhone, iPad, or Android device. After signing up, you’ll be directed to our practice mode which delivers real-time charts and quotes for hundreds of financial assets: currencies, commodities, stocks and indices. Inside, you can explore all the features; tools and products available inside our intuitive trading platform, as well as get a knack for buying and selling in global financial markets. Then, when you feel you are ready, you can easily switch to the Real trading mode to gain immediate access and full exposure to hundreds of tradable products, ranging from currencies, stocks, indices, energy, agricultural commodities, metals, treasury bonds and many more.
To kick-start your online forex and CFD trading simply follow these easy steps:
To download the Fortrader advanced CFD trading platform, simply click on the “Trading” tab on the homepage of this website or follow this link.
After clicking on the ‘Download Fortrader’ button, you will be prompted to install the application on your computer, mobile or tablet device. From there, just follow the on-screen instructions until the process is complete. Please note, when you first launch the trading platform, you will need to enter an email address and password in order to register your account. A “Guide Me” tutorial will automatically appear to guide you through the process of opening, closing and editing online trades.
There is no time limit to your practice account. An initial notional sum of €10,000 of practice money is automatically deposited into your trading account, enabling you to learn and practice online trading in a real trading environment but without the risk!
1. To switch from Practice trading mode to Real trading mode, simply click on the “Switch to Real” button located both in the top right corner of your screen and inside your account drop-down menu.
2. If you have not yet fully registered your account, you will then be prompted to do so in order to start trading with real money.
1. To switch from Real trading to Practice mode, simply click on the “Switch to Practice” button located both in the top right corner of your screen and within your account drop-down menu.
2. After finishing your practice session, you can easily return to Real mode by simply clicking the “Switch to real” button located in the same place as the “Switch to Practice” button.
Firstly, attempt to log in to the platform using a different web browser (e.g., try Firefox if you were using Internet Explorer). If that doesn’t work, check the security settings in your web browser to make sure they’re set to medium or low. If you’re still not able to log in, restart your internet connection in order to ensure that your connection to the internet is available. If the problem remains please contact us.