77% of retail investor accounts lose money when trading CFDs with this provider.
76% of retail investor accounts lose money when trading CFDs with this provider.

Account Manager

Location: Watford, Hertfordshire

  • Starting £24,000/annum to £26,000/annum (after 3 months’ probation period)
  • Plus Uncapped Commission & Bonus
Type: Office Based

Contract Length: Permanent

We're actively seeking a proactive individual to join us as an Account Manager. Your primary task will be engaging with clients over phone/email, providing valuable insights and assistance regarding our platform, and offering personalised assistance to help them navigate the CFD market effectively.

Key Responsibilities:

  • Regularly communicate with clients via phone and email.
  • Furnish clients with information about our CFD instruments and educational services.
  • Assist clients in navigating our trading platform, providing assistance with account setup.
  • Foster strong relationships with clients by delivering exceptional service and promptly addressing inquiries.
  • Ensure adherence to regulatory requirements throughout client interactions and comply with FCA regulations.
  • Stay updated through in-house training and professional development initiatives to enhance expertise.

Required Qualifications:

  • Previous experience in sales, telesales, or financial services.
  • Strong communication skills via phone & email.
  • Exceptional interpersonal skills, focusing on building trust and rapport with clients.
  • Ability to thrive in a fast-paced environment and surpass performance targets.
  • Proficiency in CRM programs and relevant computer applications.

Employee Benefits:

  • Full in-house training & development.
  • Employee wellbeing program.
  • Free parking on-site.
  • Contributory pension scheme.
  • Fast progression opportunities.
  • Salary increase each year.
  • Office incentives based on performance.
  • Monthly and weekly spending vouchers for top performers.
Embark on a rewarding career journey with us, where you can guide clients through dynamic markets, whilst advancing your skills and expertise in the financial services industry. We offer one week and a half of fully paid training in-house, to all our candidates who are successful in their first interview.

Fortrade Ltd. is authorized and regulated in the UK by the Financial Conduct Authority.