Company Policy & Procedures

We undertake to be transparent in all our dealings and therefore have listed below summaries and full downloadable versions of all our company policy and procedures documents.

Complaints Procedure
Our complaints procedure reflects Fortrade's commitment for handling expressions of dissatisfaction received from customers in accordance with the Financial Conduct Authority’s (FCA’s) Dispute and Resolution guidelines.
Withdrawal Form
The form required for withdrawing funds via Wire Transfer. Please ensure this form is fully completed and signed.
Margin Policy
Fortrade policy on Margin and Margin Closeouts.
Complaints Procedure
Our complaints handling procedure reflects Fort Securities' commitment for handling expressions of dissatisfaction received from customers.
Withdrawal Form
The form required for withdrawing funds via Wire Transfer. Please ensure this form is fully completed and signed.
Bonus
Description of the Terms and Conditions of any bonus.
Margin Policy
Fort Securities policy on Margin and Margin Closeouts.
Financial Services Guide
This guide contains information about who we are, remuneration, any associations or relationships we may have with financial product issuers, details of any potential conflicts of interest, our internal and external dispute resolution procedures and how you can access them, information on how we handle your personal information and how we can be contacted.
Hedging Counterparty Policy
This policy explains the methodologies that Fort Securities Australia PTY. LTD. uses to manage market risk and to decide upon the size of our exposure limits to our counterparties.
Withdrawal Form
The form required for withdrawing funds via Wire Transfer. Please ensure this form is fully completed and signed.
Bonus
Description of the Terms and Conditions of any bonus.
Product Disclosure Statement
This PDS provides you with key information about our financial products being Over the Counter (OTC) derivatives, being Margin Foreign Exchange Contracts (Margin FX Contracts) and Contracts for Difference (CFDs).
Privacy Policy
As part of Fort Securities Australia Pty Ltd’s process to ensure that it continues to maintain the highest levels of professional integrity and ethical conduct, Fort Securities Australia has adopted this Privacy Policy to manage personal information in an open and transparent manner.
Trade Margin Rules
Fortrade policy on Margin and Margin Closeouts.
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