Company Policy & Procedures

We undertake to be transparent in all our dealings and therefore have listed below summaries and full downloadable versions of all our company policy and procedures documents.

  • Our complaints handling procedure reflects Fortrade's commitment for handling expressions of dissatisfaction received from customers in accordance with the Financial Conduct Authority’s (FCA’s) Dispute and Resolution guidelines.
  • The form required for withdrawing funds via Wire Transfer. Please ensure this form is fully completed and signed.
  • Fortrade policy on Margin and Margin Closeouts.
  • Our complaints handling procedure reflects Fort Securities' commitment for handling expressions of dissatisfaction received from customers.
  • The form required for withdrawing funds via Wire Transfer. Please ensure this form is fully completed and signed.
  • Description of the Terms and Conditions of any bonus.
  • Fort Securities policy on Margin and Margin Closeouts.
  • This FSG has been prepared to provide you with information about the financial products and
    services that we offer. The FSG is an important document and a regulatory requirement
    under the Corporations Act 2001 (Cth) (Corporations Act). It contains information about who
    we are, remuneration, any associations or relationships we may have with financial product
    issuers, details of any potential conflicts of interest, our internal and external dispute
    resolution procedures and how you can access them, information on how we handle your
    personal information and how we can be contacted.
  • The form required for withdrawing funds via Wire Transfer. Please ensure this form is fully completed and signed.
  • Description of the Terms and Conditions of any bonus.
  • This PDS provides you with key information about our financial products being Over the Counter (OTC)
    derivatives, being Margin Foreign Exchange Contracts (Margin FX Contracts) and Contracts for
    Difference (CFDs).
  • Fortrade policy on Margin and Margin Closeouts.
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 81% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.