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- FAQs / Deposits
Deposits
Most frequently asked questions
Which payment options are available for depositing funds?
We accept a range of options including all major credit/debit cards, bank transfers, Neteller and Skrill.
We accept a range of options including all major credit/debit cards, bank transfers, and Neteller.
We accept a range of options including all major credit/debit cards, bank transfers, Neteller and Skrill.
We accept a range of options including all major credit cards, Gigadat and bank transfers.
What is the minimum account value needed to place a trade?
While we recommend a minimum initial deposit of €/$/£ 500 (depending on your base currency), it is possible to start trading with as little as €/$/£250.
While we recommend a minimum initial deposit of €/$/£500 (depending on your base currency), it is possible to start trading with as little as €/$/£ 100.
While we recommend a minimum initial deposit of €/$/AU$500 (depending on your base currency), it is possible to start trading with as little as €/$/AU$ 100.
While we recommend a minimum initial deposit of €/$/C$ 500 (depending on your base currency), it is possible to start trading with as little as $/C$ 100.
I have made a direct deposit via Skrill. What should I do next?
If you have made a direct deposit payment to Fortrade via Skrill, please be sure to email us a copy of your deposit receipt to support@fortrade.com in order to fund and activate your Real Trading Account.
I have made a direct deposit via Credit Card. What should I do next?
If you have made a direct deposit payment to Fortrade via credit card, please be sure to email us a copy of your credit card to support@fortrade.com or to your account representative in order to fund and activate your Real Trading Account. We require copies of both the front and reverse of your card. For your security you can cover the Card Security Code (CSC) or Card Verification Value (CVV) on the reverse of the card.
If you have made a direct deposit payment to Fort Securities via credit card, please be sure to email us a copy of your credit card to support@fortrade.com or to your account representative in order to fund and activate your Real Trading Account. We require copies of both the front and reverse of your card. For your security you can cover the Card Security Code (CSC) or Card Verification Value (CVV) on the reverse of the card.
If you have made a direct deposit payment to Fort Securities via credit card, please be sure to email us a copy of your credit card to support@fortrade.com or to your account representative in order to fund and activate your Real Trading Account. We require copies of both the front and reverse of your card. For your security you can cover the Card Security Code (CSC) or Card Verification Value (CVV) on the reverse of the card.
If you have made a direct deposit payment to Fortrade Canada Limited via credit card, please be sure to email us a copy of your credit card to support@fortrade.com or to your account representative in order to fund and activate your Real Trading Account. We require copies of both the front and reverse of your card. For your security you can cover the Card Security Code (CSC) or Card Verification Value (CVV) on the reverse of the card.
I have made a direct deposit via wire transfer. What should I do next?
If you have made a direct deposit payment to Fortrade via wire transfer, please be sure to email us a copy of your wire transfer receipt to support@fortrade.com in order to fund and activate your Real Trading Account.
If you have made a direct deposit payment to Fort Securities via wire transfer, please be sure to email us a copy of your wire transfer receipt to support@fortrade.com in order to fund and activate your Real Trading Account.
If you have made a direct deposit payment to Fort Securities via wire transfer, please be sure to email us a copy of your wire transfer receipt to support@fortrade.com in order to fund and activate your Real Trading Account.
If you have made a direct deposit payment to Fort Securities via wire transfer, please be sure to email us a copy of your wire transfer receipt to support@fortrade.com in order to fund and activate your Real Trading Account.
If you have made a direct deposit payment to Fort Securities via wire transfer, please be sure to email us a copy of your wire transfer receipt to support@fortrade.com in order to fund and activate your Real Trading Account.
How to fix a failed deposit?
Below is a list of the most common reasons for a failed deposit.
- Double-check that the credit card information you have entered is correct. You may have written a wrong number which will prevent our system from recognizing your card correctly.
- Make sure your credit card has not expired. If this is the case, please try to use another credit card or contact your bank for additional assistance.
- Some credit cards have limits for the maximum sum that can be deposited in a single transaction. If this is the case, we recommend depositing a smaller amount.
- Try to deposit via a different payment method:
- Using a different credit card (inside the trading platform).
- Via Neteller (inside the trading platform).
- Via Skrill (deposit to payments@fortrade.com).
- Via PayPal.
- Via Wire Transfer. Click here for details.
- Using a different credit card (inside the trading platform).
- Via Neteller (inside the trading platform).
- Via PayPal.
- Via Wire Transfer. Click here for details.
- Using a different credit card (inside the trading platform).
- Via Neteller (inside the trading platform).
- Via AU PayPal.
- Via Wire Transfer. Click here for details.
- Using a different credit card (inside the trading platform).
- Via Neteller (inside the trading platform).
- Via Skrill (deposit to payments@fortrade.com).
- Via Giagadat.
- Via Wire Transfer. Click here for details.
- Using a different credit card (inside the trading platform).
- Via Neteller (inside the trading platform).
- Via Skrill (deposit to payments@fortrade.com).
- Via PayPal.
- Via Wire Transfer. Click here for details.
If you tried to make a deposit using a tokenised credit card that includes only the last 4 digits of your credit card, please try to reinsert your full
credit card details from the start.
For more information and further assistance, please contact our Support Team at support@fortrade.com.
Do I need to verify my wire transfer with Fortrade?
To ensure the best handling of your wire transfer, please send a copy of the authorization for payment from your bank account to our Support Team at support@fortrade.com.
How long does it take for a wire transfer to be processed?
Funds sent by wire transfer will usually be credited to your account within seven (7) business days. For a more specific timeline, please contact your bank.
How can I find out if my wire transfer has failed?
You should contact your bank directly as they can confirm if your funds have been received or not.
Why is my deposit pending?
A “Pending Deposit” item listed on your account applies to a recent deposit you may have made and that has still not been approved. If you see this item, this means that: (a) those funds are on hold while we verify them; or (b) that your account (and/or identify) requires additional verification.
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Risk Warning and Disclaimer
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Be Aware: You can lose all, but not more than the balance of your Trading Account. These products may not be suitable for all clients therefore ensure you understand the risks and seek independent advice. This material does not constitute an offer of, or solicitation for, a transaction in any financial instrument. Fortrade accepts no responsibility for any use that may be made of the information and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information, consequently any person acting on it does so entirely at their own risk. The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
When performing transactions in the OTC Forex market, the possibility of making a profit is inextricably linked with the risk of losses. Conducting transactions can lead to the loss of part or all of the initial investment. Before commencing operations, make sure you understand the risks involved and have sufficient skills to invest. The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
CFDs and margin FX are leveraged products that carry a high level of risk to your capital. You should only trade with money you can afford to lose. Be Aware: You can lose all, but not more than the balance of your Trading Account. You do not own, or have any rights to, the underlying assets. Past performance is no guarantee of future performance. This information is intended to be general in nature and is not financial product advice. Any advice contained on this website or provided to you by Fort Securities Australia Pty Ltd is general advice only and has been prepared without considering your objectives, financial situation or needs. Before acting on any information, you should consider the appropriateness of the information provided and the nature of the relevant financial product having regard to your objectives, financial situation and needs. We encourage you to obtain independent financial advice and consider our Financial Services Guide (FSG) and Product Disclosure Statement (PDS) before deciding to enter into or obtain any financial products issued by us. The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Be Aware: You can lose all, but not more than the balance of your Trading Account. These products may not be suitable for all clients therefore ensure you understand the risks and seek independent advice. This material does not constitute an offer of, or solicitation for, a transaction in any financial instrument. Fortrade accepts no responsibility for any use that may be made of the information and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information, consequently any person acting on it does so entirely at their own risk. CFD trading is only available in provinces in which Fortrade Canada Limited is authorised, which include all provinces except Quebec.
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. The vast majority of retail client accounts lose money when trading in CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Be Aware: You can lose all, but not more than the balance of your Trading Account. These products may not be suitable for all clients therefore ensure you understand the risks and seek independent advice. This material does not constitute an offer of, or solicitation for, a transaction in any financial instrument. Fortrade accepts no responsibility for any use that may be made of the information and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information, consequently any person acting on it does so entirely at their own risk. The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
Fortrade Ltd. Authorised and Regulated Centers:
Fortrade Ltd., Michelin House, 81 Fulham Road, London. SW3 6RD. Email:info@fortrade.com
Fortrade Ltd. is authorised and regulated in UK by the Financial Conduct Authority (FCA), Firm Reference Number (FRN): 609970.
Click here to see Fortrade on the FCA website.
Fortrade Ltd. is authorised and regulated in UK by the Financial Conduct Authority (FCA), Firm Reference Number (FRN): 609970.
Click here to see Fortrade on the FCA website.
Fort Securities LLC., 144 Mayakovsky St., 220028, Minsk, Republic of Belarus. Email: info@fortrade.com
Fort Securities LLC. is authorised and regulated in Belarus by the National Bank of the Republic of Belarus (NBRB), Firm Reference Number (FRN): 193075810.
Click here to see Fort Securities on the NBRB website.
Fort Securities LLC. is authorised and regulated in Belarus by the National Bank of the Republic of Belarus (NBRB), Firm Reference Number (FRN): 193075810.
Click here to see Fort Securities on the NBRB website.
Fort Securities Australia Pty Ltd., Level 5, 20 Bond Street, Sydney NSW 2000 Email:info@fortrade.com
Fort Securities Australia Pty Ltd (T/A Fortrade Australia) is licensed and regulated by the Australian Securities and Investments Commission (ASIC)
ABN: 33 614 683 831 | AFSL number: 493520.
Click here to see Fort Securities on the ASIC website.
Fort Securities Australia Pty Ltd (T/A Fortrade Australia) is licensed and regulated by the Australian Securities and Investments Commission (ASIC)
ABN: 33 614 683 831 | AFSL number: 493520.
Click here to see Fort Securities on the ASIC website.
Fortrade Canada Limited, 1200 Waterfront Centre, 200 Burrard Street, P.O. Box 48600, Vancouver BC V7X 1T2, Canada Email:info@fortrade.com
Fortrade Canada Limited is regulated by the Investment Industry Regulatory Organization of Canada (IIROC) and a member of the Canadian Investor Protection Fund (CIPF).
Click here to see Fortrade Canada Limited on the IIROC website.
Fortrade Canada Limited is regulated by the Investment Industry Regulatory Organization of Canada (IIROC) and a member of the Canadian Investor Protection Fund (CIPF).
Click here to see Fortrade Canada Limited on the IIROC website.
Fortrade Cyprus Ltd., office 504, 79 Athinon Street 3040 Limassol, Cyprus. Email: infocy@fortrade.com Fortrade Cyprus Ltd. is regulated and supervised by the Cyprus Securities and Exchange Commission (CySEC) with CIF license number 385/20.
Click here to see Fortrade Cyprus Ltd. on CySEC website.
Click here to see Fortrade Cyprus Ltd. on CySEC website.